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Echo Contact Center Software
Introducing our new customer support software! It helps your customers solve problems faster. With this software, your customers can easily reach you through different channels like phone, email, and chat. It’s simple to use and doesn’t cost much. This will help you build better relationships with your customers.
What is Echo Contact Center Software
- User-Friendly
- Revolutionize Communication
- Seamless Experience
Looking for user-friendly contact center software? Get started with The Telephony Co. for smooth setup and great results!
Unleashing our Unrivaled Strength
5000+ Concurrent Calls
Advanced UI/UX
3rd Party CRM Integration
Product Customization
Roburst & Secure
2500+ Seats
Echo’s Advanced Social Media Channels
Echo Contact Center Software Highlights
Single-Tenant & Multi-Tenant
Multi-Level IVR
Advanced Dialers
Mini CRM
Inbuilt Webphone
Ticketing System
Automated Call Distribution
Real Time Analytics & Reports
Third Party Software Integration
Remote Agent
100% Voice Logging
Skill Based Mapping
Live Call Monitoring
Answering Machine Detection (AMD)
SSO
Elevate your Customer Interactions to the Next Level
Immerse yourself in a seamless customer experience with our feature-packed contact center software. The Telephony Co CC omnichannel capabilities, powered by advanced technology, efficiently resolve diverse customer issues while tracking their engagements. Elevate your understanding of customer interactions and performance metrics using the premier contact center management software. This intelligent, secure, and adaptable solution is deployable on the cloud or on-premise, offering flexibility to match your business requirements.
Echo Contact Center Software: CRM and SMS Integration
Benefits of Echo Contact Center Software
Multi-channel
Customer Interaction
Customer Support
Business & Customer Focus
Quick Resolutions
Scalable Architecture
Industries We Cater to
Healthcare
Facilitate patient interactions for hospitals and healthcare providers with advanced communication tools.
Telecom and IT
Connect MSPs, ISPs, ITPs, and System Integrators for seamless communication and support.
BPOs
Enhance efficiency for BPOs with streamlined contact management and customer service.
Banking
Optimize customer interactions for banks, ensuring secure and effective communication.
Government
Insurance
Optimize customer interactions for banks, ensuring secure and effective communication.
Awards: Where Excellence Meets Applause
Unlock the ease of setup, maintenance, and use in contact center software
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