by Aman Nick | Nov 25, 2024 | 3CX
Laying the Groundwork for Smarter Analytics and Better Customer Service With Update 4, call transcription is the foundation for 3CX AI Advanced Call Analytics, enabling businesses to deliver enhanced customer experiences. This Beta release offers you the opportunity...
by Aman Nick | Nov 15, 2024 | PBX
Hosted PBX Phone System The Ultimate Guide for Small and Medium Businesses. Small and medium-sized businesses (SMBs) must leverage technology to stay ahead. A Hosted PBX Phone System is one such technology that can transform how businesses handle communication. But...
by Aman Nick | Oct 23, 2024 | IVR
How Multi-Level IVR Can Reduce Call Abandonment Rates. In the fast-moving world of customer service, ensuring every caller’s issue is addressed efficiently can make or break a business. One major problem many businesses face is high call abandonment rates—when...
by Aman Nick | Oct 15, 2024 | Cloud Telephony
Staying in touch with your customers is very important for any business. When you miss a call, you could lose opportunities, customers, and even money. To avoid these problems, businesses need a good Missed Call Alert Service. This service helps you know about calls...
by Aman Nick | Oct 8, 2024 | Cloud Telephony
How Cloud Telephony is Revolutionizing Business Communication in the US? Businesses in the US are evolving fast, and so are their communication tools. Cloud telephony has become the new standard, helping companies move beyond traditional phone systems and toward more...
