3CX is a cloud-based advanced business phone system that uses Voice over Internet Protocol (VoIP) technology to help businesses manage their calls. Unlike traditional phone systems, 3CX works on a cloud-based server, offering more flexibility, better scalability, and cost savings.
With 3CX, companies can manage voice calls, video conferencing, online meetings, live chat, and messaging—all from a single platform. It supports all types of devices like smartphones, tablets, laptops, and computers, allowing users to make and receive calls from anywhere.
By using the 3CX mobile app, users can access the system directly from their phones. It supports remote work and mobility, so users can operate it easily from any location as long as they have internet or Wi-Fi.
The system also provides top features like call forwarding, voicemail, auto-attendant (IVR), call queues, VoIP phone integration, call routing, and CRM integration to help improve customer service.
3CX is managed through a user-friendly web interface, simplifying setup, configuration, and ongoing maintenance. Its open standards design eliminates the need for proprietary hardware, reducing costs. Available in both on-premises and cloud-hosted versions. It is a versatile and reliable solution for small businesses to large enterprises seeking a unified communications system.
Advanced Key Features of 3CX
VoIP & SIP Trunking: Supports VoIP technology and SIP trunking, allowing businesses to make calls over the internet, reducing traditional phone service costs.
Multi-Channel Communication: It connects many communication channels in one place, like voice, video conferencing, live chat, instant messaging, and file sharing, which makes communication easy.
Mobile & Desktop Apps: 3CX provides mobile and desktop apps that allow users to make and receive calls, participate in video meetings, and send messages from anywhere.
CRM Integration: 3CX can easily connect with popular CRM systems like Salesforce, HubSpot, Microsoft Dynamics, Zoho, and Bitrix24. This helps businesses manage customer communication more effectively.
Call Queues & IVR: Features like call queues, automatic call distribution, and interactive voice response (IVR) systems enhance call handling and improve customer service.
Video Conferencing: With 3CX, users can easily host video meetings, webinars, and other online work without using any third-party tools.
Security: It offers built-in security features like encryption, secure SIP, and HTTPS to protect communications from cyber threats.
Advanced Features: It offers advanced features like call forwarding, voicemail, auto-attendant (IVR), call queues, and call recording. Best part of real time monitoring, video conferencing, live chat, and support for remote working—all in one platform.
Choose The Telephony Co for your 3CX Solution
Businesses can choose The Telephony Co for their 3CX needs because we are one of the fastest-growing 3CX Gold Partners. As one of the top 3CX providers and resellers in India. We offer complete 3CX solutions with trusted and reliable customer support.
We help businesses set up and manage their communication systems with ease. Whether you are a small business or a large enterprise, our team provides expert guidance, quick installation, and ongoing technical support to ensure smooth operations.
FAQ'S
What Devices Does 3CX support?
3CX supports all types of devices, including smartphones, desktops, tablets, and laptops.
Can 3CX Support Remote Work?
3CX is built for mobility and remote work. Employees can use it from anywhere with an internet connection.
Who is the Best 3CX Provider?
There are many 3CX providers, but The Telephony Co. is a 3CX Gold Partner and the best 3CX provider. They offer end-to-end services, including installation, configuration, and 24/7 support, ensuring seamless communication for your organization.