by Aman Nick | Dec 23, 2024 | 3CX
Enjoy hands-free control with Poly headsets and improved conference management. The latest beta release of the 3CX Windows Softphone introduces hands-free control with Poly headsets and enhanced conference management. Now available in the Microsoft Store, this update...
by Aman Nick | Dec 20, 2024 | IVR
Interactive Voice Response (IVR) systems have improved how businesses handle customer interactions. By automating the call management system, routing inquiries, and providing self-service options, IVR solutions boost customer satisfaction and streamline operations....
by Aman Nick | Dec 20, 2024 | Cloud Telephony
The Cost Benefits of Switching to Cloud-Based Telecommunication Systems. As businesses continue to adapt and evolve, cutting down unnecessary expenses while improving efficiency is key. One significant change that can help achieve both of these goals is moving from...
