by Aman Nick | Nov 4, 2024 | IVR
Integrating Multi Level IVR with Your Existing Telephony System. Businesses are increasingly turning to advanced telephony solutions to deliver prompt, accurate support. One such innovation is the Multi-Level Interactive Voice Response (IVR) system, which has...
by user | Oct 28, 2024 | Stay Alert Stay Safe
Indian Prime Minister Narendra Modi has alerted the public about a new online scam called “digital arrest.” Fraudsters are tricking people out of millions of rupees by contacting victims through video calls, pretending to be police or tax officials and...
by Aman Nick | Oct 23, 2024 | IVR
How Multi-Level IVR Can Reduce Call Abandonment Rates. In the fast-moving world of customer service, ensuring every caller’s issue is addressed efficiently can make or break a business. One major problem many businesses face is high call abandonment rates—when...
