BPO Innovation Summit & Awards 2025

Empowering BPO Excellence Through AI, Automation, and Insight

Explore Solutions with Our Experts

  7th May, 2025

 The Westin Mumbai, Garden City
 

Toll-Free Numbers

Exploring the Next Chapter in BPO Excellence

At The Telephony Co., innovation drives our mission to empower the BPO industry with smart, scalable communication solutions. Our presence at the BPO Innovation Summit & Awards 2025 reflects our dedication to supporting BPOs in their journey toward digital transformation and operational excellence.

We’re excited to showcase our cutting-edge offerings in cloud telephony, intelligent IVRs, and omnichannel customer engagement—solutions designed to meet the evolving needs of modern BPOs.

Join us as we connect with industry peers, explore transformative ideas, and help shape the future of business process outsourcing.

Book in advance to explore next-gen communication tools tailored for BPOs.

How The Telephony Co. Transforms BPO Operations

At The Telephony Co., we offer a complete suite of cloud communication tools designed for today’s fast-moving BPOs. From virtual numbers and IVRs to 3CX integration, call tracking, and CRM connectivity—our solutions simplify operations and improve customer experience. Whether scaling your team or automating workflows, we help you stay agile, connected, and ready for growth.

Echo Contact Center Software

Manage inbound and outbound calls from anywhere using Echo – a reliable cloud-based system built for flexibility and scale.

Global Numbers

We provides global numbers, including toll-free and local numbers, in 40+ countries — making it easy for businesses to connect with customers worldwide.

VoIP services

VoIP lets you make calls using the internet. It’s affordable, easy to use, and perfect for businesses. Enjoy clear voice quality, low-cost calling, and smart features like call forwarding and voicemail.

ATLAS - Call Tracking Software

Use Atlas to monitor agent performance, track campaign ROI, and improve customer experience through detailed insights.

3CX & API Integration

Enhance communication with 3CX support and customize your setup through flexible APIs to match your exact needs.

24/7 live Support

Enjoy 24/7 expert support and systems that grow with your business—ideal for dynamic, fast-paced call centers and BPOs.

Book a Meeting with Our Team in Mumbai

If you’re unable to attend the BPO Innovation Summit & Awards 2025 in person, no worries!

You can still connect with Aman Nick (Founder & CEO) and Deepak Panday (Operations Manager) from The Telephony Co. by scheduling a meeting in advance. Whether you’re at the event or tuning in remotely, we’re excited to discuss how our smart communication solutions can align with your business needs.

Let’s explore how TTC can help your BPO or call center communicate smarter, scale faster, and serve better.

Aman Nick

Founder & CEO

Deepak Pandey

Operation Manager

Top Sector Focus

At the BPO Innovation Summit & Awards 2025, we spotlight the industries transforming through innovation and leveraging BPO to drive growth, efficiency, and long-term success.

E-commerce & Retail

BPO drives smoother operations through customer support, order fulfillment, payment processing, and supply chain management.

Travel & Hospitality

BPO plays a vital role in managing reservations, loyalty programs, and 24/7 multilingual customer care for global travelers.

Healthcare & Insurance

From managing patient data and claims to telehealth and policy support, this sector relies on BPO for efficient, accurate, and secure operations.

Finance and Banking

Extensive support for compliance, customer service, and back-office processing makes financial services a key area for BPO solutions.

Technology & IT Services

As businesses go digital, there’s rising demand for outsourced technical support, software development, and infrastructure management.

Telecommunications

Rapid growth in digital communications creates a need for scalable customer service, billing, and technical support solutions.

Get Ready for BPO Innovation Summit & Awards 2025

For any inquiries, feel free to contact us at