Call Reporting Updates for PRO Users

Call Reporting Updates for PRO Users

Upcoming Changes to Standard Reports – January 2025 In our previous blog, we focused on exciting updates to the Enterprise Edition and its integration with Grafana and Power BI. However, we didn’t delve deeply into the enhancements coming to standard reporting. Some...
Update 4 Beta: 3CX AI-Powered Transcription at a Lower Cost

Update 4 Beta: 3CX AI-Powered Transcription at a Lower Cost

Laying the Groundwork for Smarter Analytics and Better Customer Service With Update 4, call transcription is the foundation for 3CX AI Advanced Call Analytics, enabling businesses to deliver enhanced customer experiences. This Beta release offers you the opportunity...