Top Australia Toll-Free Number Providers for Businesses in 2025

In this article, we explore the top Australia toll-free number providers for businesses in 2025. In Australia, businesses are constantly looking for ways to improve customer experience and build a strong brand image in market. One of the most effective communication tools is a 1300 or 1800 Australia toll-free number. These numbers allow your customers to call your business free of charge, making it easier for them to reach you and improve your professional presence.

Today, thousands of Australian businesses—from startups to large enterprises—rely on toll-free numbers to provide efficient customer support, streamline inquiries, and boost sales. Whether your business is based in Sydney, Melbourne, Brisbane, or Perth, having an 1800 toll-free number allows customers from all over Australia to call your business for free.

Many VoIP service providers in the market offer Australian business toll-free numbers, making it easy for businesses to connect with customers nationwide

An Australia toll-free number is a special type of business phone number that allows customers to contact your business for free. The business covers the call charges, so customers can reach you without any cost, making them feel comfortable and encouraged to call.

Important Part of Australian Toll-Free Number

Australian toll-free phone numbers start with 1800 or 1300. An 1800 phone number is completely free for callers—customers don’t pay anything, no matter where they are in Australia. In contrast, a 1300 number uses a shared-cost model- callers pay a local call rate, while the business covers the remaining cost.

The Telephony Co

The Telephony Co is a leading provider of global business toll-free phone numbers, offering services in over 40 countries, including Australia. With our reliable and feature-rich solutions, businesses can connect effortlessly with customers worldwide. Whether you need a 1300 or 1800 toll-free number in Australia, or a business telephone number for international clients, The Telephony Co is the best option.

Pricing: 15$ Per Month

Key Features That Drive Growth

Detailed Call Analytics and Reporting

Multi-level IVR System

Call Recording

Telstra

Telstra is Australia’s largest telecommunication service provider, delivering reliable Australian toll-free solutions with extensive nationwide network coverage. Known for its strong infrastructure and trusted service, Telstra is a go-to choice for businesses seeking dependable communication across Australia.

Pricing: Request a Quote

Key Features That Drive Growth

Detailed Call Logs and Reporting

Virtual Toll free Number

Zintel

Zintel is a leading Australian provider of 1300 and 1800 toll-free numbers, trusted by thousands of businesses nationwide. It’s easy to set up and comes with advanced calling features. One of the best parts of Zintel is the flexibility—no binding contracts, allowing you to stop the service anytime.

Pricing: 5$ Per Month

Key Features That Drive Growth

Missed Call Alert Email & SMS

Time-Based Routing

Telair

Telair is one of Australia’s most trusted VoIP service providers, delivering crystal-clear HD call quality and advanced communication solutions for businesses of all sizes. It also offers Australian toll-free numbers (1300 and 1800) to help businesses build a professional brand image and stay easily accessible to customers nationwide.

Pricing: 20$ Per Month

Key Features That Drive Growth

Advanced Call Routing and IVR Menus

Call Recording and Monitoring

1800 Numbers Australia

1800 Numbers Australia is a dedicated inbound toll-free number provider offering affordable pricing and reliable support services. Focused on helping businesses connect with customers seamlessly, the company provides easy setup, flexible plans, and strong customer care.

Pricing: 20$ Per Month

Key Features That Drive Growth

Inbound Call Management

Call Forwarding or VoIP Phone System

Avoxi

Avoxi is a global provider of toll-free numbers, offering instant activation in 160+ countries. Businesses can get a toll-free number without delay and enjoy real-time customer support to ensure smooth communication worldwide.

Pricing: 12.49 $ Per Month

Key Features That Drive Growth

Auto Call Recording
Voicemail-to-Email

Global Call Forwarding

Global Call Forwarding is a worldwide inbound call solutions provider that offers both local and toll-free numbers, including Australian 1800 & 1300 numbers. Businesses can forward calls to any device or system, making it easy to stay connected no matter where your team is located.

Pricing: 11.95$ Per Month

Key Features That Drive Growth

Dialpad

Dialpad is an advanced AI-powered cloud-based business communication platform that provides Australian toll-free 1800 numbers along with VoIP services. Known for its intelligent features, Dialpad helps businesses manage calls, meetings, and messaging from a single unified system.

Pricing: 15$ Per Month

Key Features That Drive Growth

Call Whisper and Call Barring
Competitive, Transparent Pricing

Alltel

With over 1,000 trusted customers and 20 years of experience, Alltel stands out from the rest. Getting your business 1300 toll-free number with Alltel is quick and easy, offering affordable pricing and advanced features to enhance your business communication.

Pricing: 20$ Per Month

Key Features That Drive Growth

Advanced IVR Menus
Quick & Easy Setup

Gtele

Gtele is a global telecommunications provider offering toll-free numbers in Australia. You can create your own number easily and get it activated quickly. With Gtele, you can forward calls worldwide and manage them effortlessly, making it a simple and reliable choice for businesses of all sizes.

Pricing: £10.00 Per Month

Key Features That Drive Growth

Quick Activation of Numbers
Call Whisper & Barring 

Justcall

JustCall is a popular cloud-based phone system that provides global toll-free numbers, including in Australia, along with a full suite of VoIP and call center solutions. Designed for sales and support teams, it enables businesses to manage calls, SMS, and integrations from one easy-to-use platform.

Pricing: Request a Quote

Key Features That Drive Growth

Builds Professional Image: A toll-free number helps your business appear established and trustworthy to customers.

Improves Customer Service: Provide your customers with advanced features like call forwarding, IVR, and call recording to ensure they receive fast and efficient service.

Nationwide Access: A toll-free number allows customers from anywhere in Australia to reach your business easily, improving accessibility and expanding your reach.

Free for Customers: Customers know that calling you is free, which encourages more people to connect with your business and strengthens your presence in the market.

Provides Valuable Insights: Use call analytics to monitor performance and customer interactions and improve your service.

Getting a toll-free number in Australia is quick and easy. Just follow these five simple steps:

Choose a Best Service Provider

Select a reliable provider that offers Australian toll-free numbers. Make sure they provide advanced features, strong customer support, and affordable pricing to meet your business needs.

Pick Your Number

Choose an 1800 or 1300 number that best suits your business.

Select a Plan & Features

Choose a plan that matches your business needs and budget. Add useful features like call forwarding, IVR menus, call recording, and analytics to enhance your customer experience.

Complete Registration

Provide your business details, sign up online, and complete a quick verification process.

Activate Your Number

After completing your documentation and payment, your toll-free number is activated—usually within 1 to 3 days—so you can start receiving calls immediately.

A toll-free number is one of the best ways to build a strong brand image and provide your customers with free and convenient communication. In this article, we’ve highlighted the top toll-free number providers in Australia, each offering a variety of features to suit different business needs.

By choosing a provider that aligns with your requirements—whether it’s call forwarding, IVR, analytics, or global reach—you can ensure better customer accessibility, enhanced professionalism, and business growth. Selecting the right toll-free number solution is an investment in both your brand and customer satisfaction.