Top 13 US Virtual Phone Number Providers

If you want to expand your business in the USA and connect with local customers without setting up a physical office, a US virtual phone number is the smartest solution. It helps you build a local presence, handle customer calls professionally, and ensure you never miss important business opportunities. With a virtual number, you can establish trust, improve communication, and boost your brand visibility in the American market.

Today, phone communication is one of the most powerful tools for business growth—whether you’re running a startup, a small business, or a large enterprise. By choosing the right virtual phone number service provider in the USA you can expand your business and establish a strong local presence in the American market.

In this article, we’ll explain what a US virtual phone number is, its key benefits, important features, why businesses need a USA VoIP number, how to get one, and the types of USA virtual numbers available. We’ll also guide you on how to choose the best virtual phone number provider in the USA. Finally, we’ll share the list of the Top 13 US Virtual Phone Number Providers that are expected to be the first choice for businesses in 2025.

A USA virtual phone number is a local US-based phone number that works through VoIP (Voice over Internet Protocol) technology. Unlike traditional numbers, it does not require a physical SIM card or office setup. Businesses can use this number to make and receive calls, send SMS, use WhatsApp, and stay connected with customers and clients worldwide at a low cost.

Virtual phone numbers in the USA are generally classified into four main types. Choose the one that best fits your business goals and customer needs.

Cost-Effective Global Communication

Traditional international calling is costly, but VoIP-based virtual numbers help reduce calling expenses. Businesses can make and receive calls over the internet, enabling global communication at a much lower cost.

Multi-Channel Communication

Modern US virtual numbers support SMS, MMS, WhatsApp, and even social messaging integration, allowing businesses to communicate with customers on their preferred platform, increasing engagement and convenience.

Establish a Local Presence in the USA

Even if your business is in another country, a virtual US number with a local area code makes you appear like a local business. Customers are more likely to answer your calls and engage with your business, which helps build trust with American customers.

Boost Customer Experience and Trust

American customers prefer calling a US local or toll-free number rather than dialing abroad. A virtual number reduces hesitation, improves call pick-up rates, and shows professionalism.

Marketing & Lead Tracking Advantage

Assigning different virtual numbers to marketing campaigns helps track which ads, keywords, or platforms drive the most calls. This helps businesses measure ROI and optimize campaigns.

Integration with CRM and Business Tools

Top US virtual number providers like the telephony co allow  integration with CRM systems, helpdesk software, and collaboration platforms, automating workflows, logging calls, and improving overall operational efficiency.

The Telephony Co’s USA virtual phone numbers come with advanced features that make customer communication easier for businesses.

Call Forwarding

Automatically route calls to the right team member or department, ensuring no sales opportunity or customer inquiry goes unanswered.

Interactive Voice Response (IVR)

Connect your callers with your IVR system, allowing them to select the right department on their own, saving time for both agents and customers.

Call Recording

Every customer call is important. Use call recording software to capture customer and agent conversations for quality assurance, training, or legal compliance.

Analytics and Call Tracking

Monitor and track all calls and agent conversations and analyse customer insights to improve your business service.

Voicemail to Email or SMS

Get voicemail messages sent directly to your email inbox or as an SMS for faster response times and better record-keeping.

Show Caller ID

Display your local Caller ID on outbound calls to build customer trust and prevent your number from being flagged as spam.

Hold on Music

Avoid keeping customers on long hold times. If a call is placed on hold, use the time to share useful information about your business products and services.

SMS Support

Virtual US mobile numbers support all major SMS platforms and WhatsApp, helping you boost customer engagement.

Click-to-Call Widgets

Add a call button to your website, allowing visitors to instantly connect with your sales and support team via your US number.

There are many USA number providers in the telecommunication industry, but it’s important to choose one that fulfils your business requirements and can activate your number on the same day.

Choose a Reliable Provider

First, find a trusted virtual phone number provider that offers USA numbers. Check its pricing, demo, free trial, features, reviews, and support before buying Number.

Select the Type of Number

Choose the type of number based on your needs: a local number for a specific city and area code, a toll-free number for nationwide customers where calls are free (e.g., 800 or 888), a mobile number for calls and SMS, or a vanity number customized to reflect your brand name.

Sign Up and Complete Verification

Signup with the provider. Some services may require basic KYC (Know Your Customer) details or business documents to activate your number.

• To expand your business in the US without opening a physical office.
• To provide customer support with a local presence.
• To reduce international call costs.
• To project professionalism and brand credibility.
• To stay available across multiple channels—voice, SMS, and even WhatsApp integration.

1. The Telephony Co

The Telephony Co is a unified business communication and contact center platform, offering virtual phone numbers in 40+ countries, including the US. It is ideal for startups and enterprises seeking a reliable communication solution.

Advance Features:

Pros:

• Instant Activation: Get your number up and running in just 5 minutes.
• 100+ CRM Integrations: Connect with leading CRM platforms for smoother workflows.
• Advanced Calling Features: Includes IVR, call forwarding, voicemail-to-email, and call tracking.
• 24/7 AI Chatbot & Live Support: AI chatbot available round the clock, with live agents for complex queries

Cons:

• Some advanced calling features may come at an additional price.
• New users might need time to fully adapt to the wide range of advanced tools.

2. CloudTalk

CloudTalk is a leading call center software provider, offering reliable communication solutions. It also provides virtual numbers for the United States, equipped with advanced features.

Advance Features:

Pros:

• Numbers available in 160+ countries
• Ideal for startups, SMEs, and enterprise contact centers
• Offers local and toll-free US numbers with advanced features

Cons:

• Support service is not available in all plans
• Call quality may drop low internet connection

3. MightyCall

MightyCall is a cloud-based business communication platform offering virtual phone numbers in the United States. Designed for small to medium-sized businesses, it provides a range of features to manage customer interactions efficiently.

Advance Features:

Pros:

• Activate your virtual number within 5 minutes
• Managers can perform live monitoring of all their agents
• Manage communications on-the-go with iOS, Android, and desktop applications.

Cons:

• Limited Advance feature for Small Business
• Each plan requires a minimum of 10 users

4. Goole Voice

Google Voice is a widely used platform that provides free US local and toll-free numbers for personal use. It is especially beneficial for freelancers and remote users, offering a number with multiple advance features.

Advance Features:

Pros:

• Google Voice offers free US numbers for personal calls and texts
• Integration with Gmail, Google Calendar, and other Google apps
• Admins can easily set up ring groups and auto attendants to route calls efficiently

Cons:

• Limited numbers for global businesses
• Limited Advanced Business Features

5. 8×8

8×8 is a global VoIP provider offering USA numbers with robust security and compliance features. Businesses can manage both inbound and outbound calls efficiently while keeping costs low. It’s suitable for small to large enterprises.

Advance Features:

Pros:

• Customer support is available 24/7 via calls and chat
• Integrate with your favourite CRM—supports 70+ CRM integrations
• Offers local, toll-free, virtual, and vanity numbers in 50+ countries

Cons:

• Compared to other providers, the free trial period is very short
• Some AI features are not available

6. Grasshopper

Grasshopper is popular among small businesses for its easy-to-use virtual phone system. It provides global phone numbers with advanced features, making it a good choice for businesses that want better communication service at a low cost.

Advance Features

Pros:

• Ideal for small businesses that want services at a low price
• Offers local, toll-free, and vanity numbers for global communication.
• Its phone system includes advanced features like voicemail transcription and call forwarding.

Cons:

• Customer support is not as good compared to other providers
• Limited CRM integration capabilities

7. Dialpad

Get your US phone number with Dialpad, an AI-powered VoIP provider offering smart features for modern business communication. Its platform is easy to use, has a simple dashboard, and is easy to set up without any complex hardware.

Advance Features

Pros:

• 24/7 multichannel customer support service
• With mobile and desktop apps, employees can work from anywhere with ease
• Ranked No. 1 as a provider of toll-free, local, and virtual numbers in 100+ countries

Cons:

• Setup fees and monthly plans may include hidden costs
• Call forwarding to international destinations add more costs

8. CallHippo

CallHippo is a leading name in cloud-based communications, ideal for enterprises seeking an advanced communication solution. It offers business phone numbers in multiple countries, including virtual USA numbers, with advanced AI-powered features.

Advance Features:

Pros:

• Set up your business phone system in under 10 minutes
• Connect with 100+ business tools including CRM, sales, support, helpdesk, and more.
• Enjoy AI-powered features like smart call routing, transcription, and conference calling. 

Cons:

• AI, analytics, and premium features are only in higher-tier plans
• Lower-tier plans may have slower support, while 24/7 premium support requires an upgrade.

9. OpenPhone

OpenPhone is tailored for startups and small teams looking for modern communication solutions. US virtual numbers provide a local touch, helping businesses appear established in the US market. Teams can manage calls, chat and messages in one place.

Advance Features:

Pros:

• Quick setup and easy management.
• Offers low-cost plans suitable for small teams.
• Supports remote communication and teamwork from anywhere, anytime.

Cons:

• Limited business tools and CRM integrations.
• Some add-ons come at an extra cost

10. Nextiva

Nextiva focuses on providing businesses with dependable communication tools that enhance customer service. USA virtual phone numbers make it easy to engage clients united state, whether for support or sales.

Advance Features:

• Excellent call quality ensures clear and reliable conversations
• Strong customer support provides timely assistance when needed.
• Easy remote collaboration allows teams to stay connected and productive from anywhere, anytime.

Cons:

• Advanced setup can be tricky
• Interface may overwhelm beginners

11. Avoxi

Avoxi specializes in international and virtual mobile phone numbers, providing businesses with a global reach. Its local and virtual phone numbers help companies establish a local presence in the United States, facilitating easy connections with American customers.

Advance Features:

Pros:

• Local, virtual, and toll-free numbers for 100+ countries
• Affordable calling plans that include free US local numbers
• Customer support is available 24/7 across multiple channels

Cons:

• Third-party CRM and business tool integrations are limited
• Advanced reporting not included in basic plan

12. Freshcaller

Freshcaller offers a cloud-based telephony system with global virtual numbers, enabling businesses to manage customer calls effortlessly. Its easy setup, intuitive interface, and seamless CRM integration make it perfect for support teams and growing businesses.

Advance Features:

Pros:

• CRM integration improves workflow efficiency and customer management
• AI-powered features streamline call management and task automation
• Call recording and analytics help monitor performance and quality

Cons:

• Setup may be slightly confusing for completely new users.
• Call quality can sometimes drop depending on network stability

13. JustCall

JustCall empowers businesses to communicate effortlessly with customers across the US. With its virtual numbers, your team can create a strong local presence without needing a physical office, helping to build trust instantly.

Advance Features:

Pros:

• Good customer support that answers your calls and chats anytime.
• Affordable pricing plans for small business
• Easy to use dashboard with simple interface

Cons:

• AI features are not available
• Mobile apps may have fewer features than the desktop version

Selecting the right US virtual phone number provider can make a huge difference in how your business connects with customers. A strong virtual number system not only builds trust and professionalism but also reduces costs, improves flexibility, and supports growth without geographical barriers.

From budget-friendly options like Google Voice and Phone.com to advanced enterprise solutions like RingCentral and Nextiva, every provider has unique strengths.

The Telephony Co stands out as the best overall choice, offering affordable pricing, advanced features, easy call forwarding, CRM integrations, a full cloud telephony system, and reliable service for both startups and enterprises.